If you are experiencing the following not working (Mouse, keyboard, ethernet port, and monitors) while plugged in to the docking station.
- Unplug the cable going from the docking station to your laptop.
- Unplug the power cord from the docking station.
- With those two cables unplugged, hold down the power button on the docking station for about a minute.
- Plug back in the power cord to the docking station.
- Connect the cable from the docking station to your laptop.
- If it is still not working repeat steps 1 – 5
- If no luck send an email to helpdesk
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